Question 1

When do I pay, and is the price final?

Accepted Answer

You pay the full amount by card once your stay is confirmed. Spitio charges guests no service fee, and the total at checkout is the full price.

Question 2

Refundable or non-refundable - which should I choose?

Accepted Answer

Every home offers the same two rates. Refundable gives money back if you cancel in time; non-refundable is 10% cheaper on the nights.

Question 3

How do I cancel my stay and how much do I get back?

Accepted Answer

Cancel from your booking page or from Trips. Before you confirm, you see exactly how much you get back.

Question 4

How do I reach my host before check-in?

Accepted Answer

Write to your host in Messages on Spitio. You need to be signed in. Phone numbers and e-mails are shared once your booking is confirmed.

Question 5

Why can't I see the exact address yet?

Accepted Answer

Listings show an area of about 300 m. The exact address and the host's phone and e-mail appear in Messages once your booking is confirmed.

Question 6

How do I list my first home?

Accepted Answer

Create a host account, add your home in nine short steps or import it from Airbnb or Booking.com, then publish. Adding homes is free.

Question 7

The AMA registration number

Accepted Answer

Every home on Spitio needs its 11-digit ΑΜΑ number from the Greek short-term rental registry before it can go live. Here is how to enter it.

Question 8

When does my home go live?

Accepted Answer

There is no approval step. Your home goes live the moment you press Publish, as long as it passes the checks and a card is saved for your plan. Publishing is free until your first booking.

Question 9

How does Spitio's pricing work?

Accepted Answer

Spitio is free until your first booking. Then you pay a flat monthly price per live home, before VAT, from €50 for the first home. No commission, no service fee for guests.

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